Acceptable Use Policy

1. Purpose

This Acceptable Use Policy ("AUP") describes what you may and may not do with the Website Heroes platform. It exists to protect our users, their clients, the wider internet, and the integrity of the Service. By using Website Heroes, you agree to follow this AUP. It is incorporated into our Terms of Service.

2. Prohibited Content

You may not create, host, publish, or distribute any of the following through the Service:

• Illegal content — anything that violates applicable law.
• Child sexual abuse material (CSAM) — we have zero tolerance. Any such content is removed immediately and reported to the appropriate authorities, including NCMEC and law enforcement.
• Malware — viruses, ransomware, spyware, or any code designed to harm or gain unauthorized access to systems.
• Phishing or scams — fraudulent sites, deceptive pages, or content designed to steal credentials, money, or personal information.
• Hateful or harassing content — material that incites violence against or harasses, threatens, or dehumanizes people based on protected characteristics.
• Adult or sexually explicit content — pornographic or sexually explicit material.
• Intellectual property infringement — content that infringes copyrights, trademarks, or other proprietary rights.

3. Prohibited Conduct

Regardless of the content involved, you may not:

• Send spam or unsolicited bulk email or SMS, or use sites built on the Service to facilitate it.
• Abuse AI credits, or run automated scraping or harvesting of the Service.
• Attempt to bypass usage limits, rate limits, billing controls, or any security measures.
• Create multiple accounts to evade limits, suspensions, or bans.
• Resell or sublicense the Service in violation of our Terms of Service.
• Interfere with, disrupt, or attempt to gain unauthorized access to the Service or related systems.

4. Enforcement

We use a combination of automated and manual review to detect violations. When we identify abuse, we may, at our discretion and without prior notice, suspend or terminate accounts, remove or take down sites, and revoke access. For illegal activity, we may preserve and report relevant information to law enforcement and other authorities. We aim to be fair, but protecting the platform and the public comes first.

5. Reporting Abuse

If you encounter content or behavior on the Service that violates this policy, please report it to [email protected]. Include as much detail as you can — URLs, descriptions, and any supporting context — so we can investigate quickly.

6. Changes

We may update this Acceptable Use Policy from time to time. When we make material changes, we will update the "Last updated" date and, where appropriate, provide additional notice. Your continued use of the Service after changes take effect constitutes acceptance of the revised policy.

7. Contact

Questions about this policy? Contact us and we'll be glad to help.